What lies beyond the realm of Scrum, SAFe, and the Spotify Model?
The future unveils a landscape of networked individuals collaborating across the globe and creatively forming teams with a singular focus on enhancing the customer experience.
In a world where deep learning and Large Language Models dominate the headlines, a remarkable transformation is underway. People are overwhelmed by tools and information and just want a great customer experience. This requires understanding the job of your team and organization, which means redesigning your Ways of Working.
The essence of a complex system lies not in its components but in the dynamic relationships between them. Historically, humans have guided computers, yet now we see the tables turning with machines establishing goals for people. What else might change in how people work together?
How to create organisation with focus on Customer Experience?
The value-add of knowledge work is shrinking rapidly; specialists will be replaced by generalists, and middle managers turn into the chiefs of micro-enterprises. There are more and more tools, service providers and information. The teams of the future consist of humans and AIs, where human value is in physical presence, craftsmanship, and true innovation. Companies need to drive AI adoption across the enterprise, and everything is so unpredictable, organizational structures and ways of working need to be more versatile than ever. To be successful, companies have to provide the best customer experience to keep them engaged. Who will help the organization recalibrate continuously?
Join us as we delve into the innovative unFIX model pattern library can equip you to not only survive but flourish by dynamically crafting your own methods.
The unFIX model is a pioneering pattern library that assists you in creating adaptable organization designs. Distinguishing itself from many agile scaling frameworks and self-management methods, unFIX concentrates on fostering continuous innovation and prioritizing the human experience. It encourages a gradual transition, dynamic teams, and a significant role for managers.
unFIX Foundation v2
Target audience
Middle managers, organization designers, HR professionals, team leaders, agile coaches, product managers, business consultants, entrepreneurs
Duration
Between 1 to 3 days, depending on the event
Format
Short presentations + fun exercises + discussions
Topics
Note: The exact topics covered in a workshop depend on its duration and the selection by the facilitator and attendees. This is our recommended standard selection:
1st Day
Pattern Languages
Voting Options and Decision-Making Methods
Crew Types, Turf Types, Forum Types, Base Types
Teaming Options
Case Studies
2nd Day
Human Drives, Vision of Experience
Value Streams, Lifecycle Stages, Investment Horizons
Innovation Vortex, Strategic Dimensions
Bets and Objectives
Optional
Principles
Innovation Vortex
Dependency Breakers
Learning Objectives
What is the impact of AI on the way we work together?
What is the unFIX model, and how to apply its patterns?
How do we move beyond agile scaling frameworks?
Prerequisites
Some familiarity with agile and lean methods and principles in general. Deep experience is not necessary, but we won’t be explaining basic concepts such as feedback cycles and continuous improvement. 😉
Pioneers Wanted!
In this workshop, we are pioneers, exploring important questions. We won’t have all the answers yet. But for sure, we make some crucial steps toward the future of work.
Creator
This workshop is designed by Jurgen Appelo,
author of Management 3.0 and Managing for Happiness
Why unfix your organization?
Reshape the business
Continuous improvement goes far beyond IT and beyond software and manufacturing. Innovation is more than just Agile and Lean.
Optimize the experience
Customers don't care about products; they care about progress and happiness. Turn product-focused teams into experience enablers.
Ditch the matrix
There's no speed in classical hierarchies and matrix organizations. Only self-managed units can act fast when faced with crises or opportunities.
Fix the transformation
Clean up the mess created with various agile scaling frameworks. Stop the suffering inflicted by harmful implementation programs.
Stop the imitations
Why implement a structure copied from someone else? Dare to be different. Do your own organization design.
Embrace innovation
New ideas don't come from old approaches. You want continuous evolution of the business. Endless flexibility with just enough structure.
Repurpose the managers
Don't buy into the "no managers" mantra. Turn managers into intrapreneurs and get them to manage the system, not the people.
Give people a tribe
People leave companies that fail to offer them a sense of belonging and a feeling of recognition. Don't be that soulless company.
Enable hybrid working
Work is not a place where people go; it is something they do. Be the company that stops pushing people around and starts getting things done.
Start small, grow big
Disruptive change programs rarely work. Take a more gradual approach and then steadily scale up the transformation.
Check out our events list
Find the next workshop
Deeper Insights
Featured
An Objection to Objectives
Organizations are addicted to goal-setting. Aiming for what’s new must be balanced with protecting what we have.
You Are a Portfolio Manager (Everyone Is)
If you don't manage your portfolios, you only build but never own.
Initiatives: What Scrum and SAFe Ignored
Anything that you continuously or continually make available to stakeholders is an Initiative.An Initiative never spontaneously disappears. It needs frequent monitoring and regular maintenance.
Case Studies
Featured
Nordeck's Evolutionary Leap: Embracing unFIX for a Dynamic Future
Nordeck's story is not just about embracing a new framework or model; it's about a profound transformation from within. Nordeck IT + Consulting, initially thriving in software development and agile consulting, was already experimenting with self-organization, engaging employees in decision-making. However, as the company expanded, gaps in leadership structures became evident. In one of the regular company retrospectives, employees put forward the idea of a structured transformation and were lucky in having a founder and CEO who also embraced the idea of a cross functional internal change team towards a more structured and efficient operational model.
Freshening up epharma’s organizational design
Improving the company organization design of epharma by using unFIX - structure with 18 bases, organized one unFIX congress and five domains.
unFIX Visual MS with Product Area Turfs
Visual MS is a Spanish business software development group with 114 employees organizing with different Product Type Turfs and scaling up via bases, leagues, and a crowd.
Exploring the application of unFIX patterns in the structure and dynamics of Visual MS group. Visual MS highlights the importance of psychological safety and the sense of belonging, two fundamental aspects in unFIX, creating a special synergy of the model with the organization.
Models and Frameworks
Featured
Let’s Unfix McKinsey’s Helix Organization
Every point McKinsey lists as a difference to a matrix is an almost exact description of a matrix. And that’s fake agile. Or, as some people call it, agile theatre.
Let’s Unfix Holacracy
You don’t create a happy culture by rolling in the consultants, toppling the autocratic managers, installing a democratic system, and pulling out. I’m not touching a tool that’s so fundamentally flawed.
Let’s Unfix Team Topologies
There are no conflicts between Team Topologies and unFIX. The minor differences are easily reconciled, and it’s easy to use both tools in parallel.